“Professor Kinsler was very welcoming and put us both at ease straight away. She was very friendly. She asked my daughter to explain why we were there, which gave her confidence and reassured her. She knew immediately upon examination what the diagnosis was and then took great care to explain simply to us what it was and what it means. She also detailed the next steps and made everything clear to us I am really pleased with the consultation and Professor Kinsler and I am very pleased we went to see her.”